Can I come see your datacenter?
Sure! We’ll have to book it way in advanced because we are busy people and time is money, but if your a high enough value client we’d love to show you our infrastructure. Be prepared to do a full background check and bring two forms of ID + address verification!
How secure is the datacenter?
Easy answer. VERY! The DC is monitored and recorded 24/7, access is by appointment only and has full keycard. Security staff are present 24/7 and although nice tend to ask a lot of questions even if you are supposed to be there.
Can you host my server?
Yep, we do full location services, but if its an old electric sucking dragon probably not. Contact Us to see if your server is suitable
Do you have DDOS protection?
We use Corero SmartWall and have up to 500gbps protection. DDOS unfortunately become a requirement of any modern hoster and we have ensured we have market leading protection to protect our customers.
What bandwidth providers do you use?
We have a mix containing NTT, GTT, Telia, TATA, Cogent and many other providers.
What happens if a server has an issue?
We have full IPMI access, and also keep spare hardware on site. Our backups allow full baremetal restores, so if the worst happens we should be able to get a new server, with the existing data online and kicking quickly.