As more and more businesses venture into website and social media marketing, customers and clients now have a lot to look at when they search for products and services on the internet. To add, because of the increasing number of people being victimized by scams and frauds, they tend to lose their trust to companies marketed online.
So how can you make sure that you would look trustworthy to your website and page visitors?
Asking for a review is something that business owners shouldn’t be ashamed to do. But you also have to make sure that your business and what you offer are competitive enough for them to leave you a good review rather than a bad one.
One effective way is to ask your clients and customers to write a review of your product or service and then post it on your website and social media pages. Customer reviews are very important for customers because it helps them make the decision whether to trust and eventually purchase your goods or not. You can do this by creating a review page or option on your website and social media pages. You can have them rate your business with stars and have them leave a comment.
You can also directly ask them to write their experience while using the product or service that they had purchased from you. If they are able to provide a review, that would be helpful in marketing your business. Always remember to flaunt your good reviews especially if it is from an expert or someone famous. You can create a testimonial page on your website and post reviews like these there.
The most important thing to do after you receive a good review is to thank them for leaving one. And for the bad reviews, you have to apologize for their experience and make sure to attend to them and resolve the problem as soon as possible.
Creating a review and testimonial page on your website is a task that HTTPSimple can do for you. We can help you look good to your web visitors, earn their trust and eventually have them purchase your offered goods.
Katharine Paljug, in an article, discussed how you can take control of your online reviews. Check it out here.
From salons to doctors, from accountants to hotels, every business can be impacted by customer reviews. Online reviews provide an essential form of social proof to potential customers….
….In fact, online reviews have become more important than word of mouth. Over 80 percent of customers trust online reviews as much as personal recommendations. That means if you aren’t paying attention to online reviews, you could be missing a huge opportunity to build customers’ trust in your business.